Privacy policy

Your family's
privacy.

Updated November 2026. We never sell, rent or trade your information.

Top Jazz Ballet ("TJB", "we") takes the privacy of our families and performers seriously, especially because many of them are children. This policy explains what we collect, why, and the choices you have. We follow the Australian Privacy Principles.

What we collect

  • When you register interest on this website: your name, email, mobile, your performer's age group, the styles and studio you're interested in, and anything you choose to tell us.
  • When you enrol: parent or guardian names and contact details, emergency contacts, and performer names, dates of birth and any medical or support information you choose to share so we can look after them.
  • When you use the TJB Family app: your login email, the classes and events linked to your family, messages with the studio, and records such as awards, concert details and payments.
  • Photos and video taken at classes, concerts and events, used only as described below.

How we use it

Only to run the studio: to answer your enquiry, enrol and teach your performers, keep them safe, run concerts, exams and competitions, send you studio news, and handle fees. We use photos of performers on our website and social media only with the consent you give at enrolment, and you can change that choice at any time.

Who can see it

TJB staff who need it for studio business. Teachers see the information they need for their classes. Parents see only their own family's information in the TJB Family app.

We use trusted service providers to store and process information for us, for example our enrolment and billing system, our app and database hosting, email delivery, and payment processing. Some of these providers may store data outside Australia. They may only use it to provide their service to us.

We only otherwise share information if the law requires it, or to protect someone's safety.

Keeping it safe

Information in the TJB Family app is protected by login, and access is limited by role. This website only sends enquiries in; it cannot read any family or performer records.

Your choices

You can ask to see, correct or delete your information, unsubscribe from studio emails, or change your photo consent at any time. Contact us using the details below and we'll respond within 30 days.

This website

We measure how the website is used so we can improve it. Vercel Analytics counts visits without cookies. Google Analytics sets cookies to count visits and to show which pages and links help families find us; we've turned off its advertising features, and we never send names or contact details to it. You can opt out with Google's opt-out add-on or by blocking cookies in your browser. If you use Ask TJB, the studio assistant, your question is sent to Anthropic's Claude AI service to write the answer, and the question and answer are saved without your name or contact details so we can check and improve its answers. Please don't type personal details into it. If you switch the light or dark theme, your browser remembers that choice. Our latest Instagram posts are shown through a feed service (Behold) that only passes on photos we've already posted publicly; tapping one opens Instagram. Links to other sites (such as Facebook or our uniform shop) are covered by their own privacy policies.

Questions or complaints

Contact Helen Goff at helen@topjazzballet.com or (08) 9725 6159, or write to us at Unit 2/13 Major Street, Davenport WA 6230. If you're not happy with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.